Her Adımda Nuvola...
Her Adımda Nuvola...
At Nuvola, we prioritize customer satisfaction and aim to provide you with the best shopping experience. In this regard, we have organized our return and exchange processes to be easy and transparent.
The product you wish to return must be unused, with its tags intact, and in its original packaging.
You must initiate your return request within 14 days from the delivery date.
Due to hygiene reasons, used or damaged products cannot be returned.
Return conditions for promotional and discounted products are specified in the product descriptions.
The product you wish to exchange must be sent unused and in its original condition.
You can initiate your exchange request within 14 days from the delivery date.
The exchange process will be carried out depending on product availability. If the product is out of stock, you may request a refund if you wish.
The product you wish to exchange must be sent unused and in its original condition.
You can initiate your exchange request within 14 days from the delivery date.
The exchange process will be carried out depending on product availability. If the product is out of stock, you may request a refund if you wish.
In return transactions, only the product price will be refunded. Shipping costs are the responsibility of the customer.
In the case of incorrect or defective product shipments, shipping costs will be covered by us.
For any questions or issues regarding the return and exchange process, you can contact our Customer Service team.
Enjoy secure and easy shopping with Nuvola!
Copyright 2024 Nuvola Sanayi ve Ticaret LTD. ŞTİ. All Rights Reserved.
Design: 